Every styler is fitted with a state of the art RFID chip which cannot be copied or imitated. We can also track it through the Serial Number printed on the label. Please send an email to sales@glampalm.com.sg if you are unsure. Please ensure you put in the following details to ensure a speedy response; your name, where you purchased your GlamPalm and the date you purchased or received your GlamPalm.

All GlamPalm products are made from start to finish in South Korea by UNIL Electronics Corporation. We currently have 6 factories producing GlamPalm products for the world.

We have a “Temperature Guide” on the website which is a recommendation based on how you want to style your hair. Due to the various hair types, you may need to use the styler at a higher/lower temperature than what is on the guide; it is a matter of finding the right temperature for your hair type.

REMEMBER: You do not need to use heat protector before or after styling your hair with GlamPalm products and please ensure your hair is completely dry before using any heat tools.

GlamPalm is the first company to use ceramic plates with Healing Stone™ Technology, giving you smooth, shiny and healthy looking hair without damaging them. Not only do our products prevent damage, but they also provide benefits for overall hair health. Many products on the market use what is called “Nano Silver Technology.” Research shows that these nanoparticles are potentially toxic. They may damage hair and even negatively affect skin on the neck and face that the iron is used around. All GlamPalm products are non-toxic, as we are committed to both the beauty and health of our customers.

No. Healing Stone never wears off during the lifetime of the iron. Please ensure you keep your heating plates clean by wiping them with a damp cloth time to time. Never clean them while the iron is on or hot, only clean while the heating plates are cool.

Standard manufacturer’s warranty is One (1) Year from the date of purchase and every purchase is recorded through our sales system. You will need to provide your full name and the serial number of your styler by email to warranty@glampalm.com.sg and one of our staff will let you know when the warranty is valid till.